top of page
Frequently asked questions
General
It just doesn’t make sense for the manufacturer to recommend a product they have no financial stake in. This is especially true when the product extends the life of HVAC equipment. The manufacturer of equipment is in business to sell a product that will need replacement at a given time. When Cold-Plus extends the life, it pushes the replacement “sale” out into the future.
Most HVAC systems in use today are already beyond the original manufacturer’s warranty period. General warranty concerns can still be addressed in several practical ways, even when a manufacturer’s warranty is active. Presumed risk has been removed so customers can use Cold-Plus with confidence and without added financial exposure.
Overall protection
Solid Start backs Cold-Plus with a corporate guarantee combined with product liability insurance through an AM Best A++ rated carrier, which is the highest rating available.
Customers are listed as an Additional Insured on the insurance certificate, replacing the manufacturer’s short-term protection with long-term coverage for the life of the system against damages directly attributable to Cold-Plus-treated A/C or refrigeration equipment.
Manufacturer warranty coordination
Many manufacturers will provide a letter stating that the use of Cold-Plus will not void the warranty unless it is proven that Cold-Plus caused compressor or system damage.
Your Cold-Plus representative will help request this letter from the equipment manufacturer, and even if the manufacturer declines, you remain fully protected.
Solid Start guarantees
Solid Start offers a one-year money-back warranty on Cold-Plus.
In addition, Solid Start guarantees payment for any necessary equipment repairs, including parts and labor, if Cold-Plus is shown to have caused damage or loss.
Insurance and liability coverage
Solid Start and your Cold-Plus distributor maintain product liability coverage that provides an added layer of protection.
This combined coverage is typically more than sufficient to address any realistic warranty or damage concerns.
Proven track record
There has never been a warranty claim related to Cold-Plus since its introduction years ago.
This history supports the safety and reliability of using Cold-Plus in HVAC and refrigeration systems.
The cost of Cold-Plus varies depending on the application. In some cases Cold-Plus is used to save money on energy cost, and sometimes to provide increased comfort. In commercial applications we typically look for a ROI of less than one year, plus the added benefit of equipment life extension. Treating a personal vehicle usually costs less than what a fuel fill-up would cost, including the service.
Cold-Plus offers energy savings in refrigeration and A/C for virtually all types of equipment, and also accomplishes the following:
• Extends equipment life.
• Improves nucleation and removes oil fouling, providing improved efficiency.
• Protects seals and bearings.
• Increases the lubricity of all internal parts.
• Lowers maintenance cost.
• Provides greater sustainability by reducing the carbon footprint.
Cold Plus is effective for the “system life.” Following oil fouling’s removal, submicron polymer particles fuse into the metal surface of all interior metal parts of the system. The new finish is inert and remains pristine and free of oil fouling for the life of the system. Also, inert suspended polymers act as nuclei to enhance pool boiling for the life of the system.
Yes, Cold-Plus has been tested by one of the preeminent HVAC laboratories in existence, Edison Testing Lab/Intertek, and also by the US Department of Energy’s National Renewable Energy Laboratory (NREL).
Two separate tests were performed:
Cold-Plus underwent a compatibility test, which tested and proved that Cold-Plus does “no harm” to any of the parts of the HVAC system, whether they be compressor parts, copper tubes or in the air handler side.
New unit tested with Cold-Plus in a test cell using a modified ANSI/AHRI STANDARD 210/240-2008 test protocol.
Results showed positive reactions in the Cold-Plus treated compressor.*
*Cold-Plus can take 1-3 weeks to fully integrate into the system.
All other market place competitors are Stage 1 products that reverse oil fouling in the system in the short term. Cold-Plus comprises advanced patent pending formulations which, after the initial introduction takes place, permanently embeds in the pores of the metal and fuses; bonding to the friction-bearing parts of the compressor and inner walls of the thermal transfer tubing carrying the refrigerant and compressor oil.
The fused molecules are now in an inert state in which nothing can chemically react or adhere to the new surface. Oil fouling at this point is no longer possible. As the oil molecules attempt to re-establish their adhesion, they are smoothly channeled back into the system. Cold-Plus formulations are the only product line which permanently prevents the re-introduction of oil fouling that impedes HVAC system operation and makes compressors work harder, causing higher kilowatt usage.
The Cold-Plus Stage 2 difference also includes other inert polymers acting as nuclei to enhance pool boiling and thus thermodynamics – both heat and cold transfer.
Cold-Plus is not a temporary solution or additive. Cold-Plus is a treatment. A 100% active ingredient molecular compound formulation that works in synergy with your refrigerant and compressor oil to restore the optimal heat transfer of your system without adulterating waxes, toxic chlorine or acid derivatives.
Some technologies use toxic and corrosive cleaning agents. Over time, oil fouling returns and the system becomes less efficient. The patent-pending Cold-Plus formula changes this because it not only cleans, but also permanently fuses to all interior metal parts of the system, thereby providing life-of-system service.
Although there have been many attempts over the years to engineer energy effective additives, only recently has the true “Two-Stage” formulation of Cold-Plus been developed, successfully tested and made available to the commercial HVAC engineering trade. Having extensive geographical/climatic opportunities, initial beta tests were conducted in the warmer latitudes of the South/Southeastern US. Cold-Plus proves to be safe and effective through laboratory compatibility testing.
bottom of page
